Frequently Asked Questions about The Cabochon at River Oaks
Apartments in San Antonio, TX
FAQs about Life at The Cabochon at River Oaks
We’ve gathered answers to the most common questions about life at our community, from leasing details and monthly pricing to our amenities and neighborhood highlights.
Our goal is to provide helpful information about common questions below. If you don’t find what you’re looking for here, please contact our team. We look forward to assisting you!
What are the office hours for your River Oaks apartment community?
Our leasing office hours are:
- Monday, Wednesday, Friday: 9:00 AM – 6:00 PM
- Tuesday and Thursday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Is your apartment community pet-friendly?
Yes, our community is pet-friendly and welcomes your furry companions.
What apartment floor plans are available?
We offer:
- 1 Bedroom, 1 Bathroom Apartments
- 2 Bedroom, 1 Bathroom Apartments
- 2 Bedroom, 2 Bathroom Apartments
- 3 Bedroom, 2 Bathroom Apartments
Where is the property located?
Our community is located at:Â 2828 Bammel Lane, Houston, TX 77098
Conveniently situated in the highly desirable River Oaks neighborhood of Houston.
What makes your community unique?
Our boutique high-rise community features stunning floor-to-ceiling windows, providing abundant natural light and exceptional city views.
Do you offer furnished apartments?
No, we do not offer furnished apartment homes.
Is smoking allowed on the property?
No, smoking is not permitted anywhere on the property.
How can I schedule an apartment tour?
You can schedule a tour:
- Online through our website
- By phone
- By email
What documents are required to apply for an apartment?
Applicants must provide a valid government-issued ID.
What are the income requirements?
Applicants must have a gross monthly income equal to at least three times the monthly rent.
How do I apply for an apartment?
Applications can be completed online through our website.
Is renters insurance required?
Yes, renters insurance is required for all residents.
How long does the apartment approval process take?
Most applications are approved within 24 to 48 hours.
Do you offer short-term leases?
Yes. Our shortest lease term is 6 months.
Do you perform background and credit checks?
Yes, all applicants are subject to background and credit screening.
How much is the security deposit?
The security deposit is $1,000, or applicants may qualify for a Jetty Bond alternative.
Are utilities included in rent?
No, utilities are not included in the base rent.
Which utilities are residents responsible for?
Residents are responsible for:
- Electricity
- Water and sewer
- Gas
- Chilled water
- Utility administration fees
When is rent due and how can residents pay rent?
Rent is due on the 4th of each month.
Accepted payment methods include:
- Credit cards
- Debit cards
- Electronic money orders
- Bank account payments through the resident portal
What lease terms are available?
We offer lease terms ranging from 6 to 14 months.
What is required on move-in day?
Residents must provide:
- Valid photo ID
- Proof of renters insurance
- Security deposit payment
- Prorated rent payment
Do you allow lease transfers or subletting?
No, subletting and lease transfers are not permitted.
What is the move-out notice requirement?
Residents must provide a 60-day written notice before moving out.
What community amenities do you offer?
Residents enjoy:
- Resident lounge
- Business center
- Resort-style swimming pool
- Fitness center
- Dog park
- Covered parking
Are amenities available 24 hours a day?
Yes, community amenities are available 24/7.
Can residents reserve amenity spaces for private events?
No, amenity spaces are not available for private reservations.
Is Wi-Fi available in common areas?
Yes, complimentary Wi-Fi is available in common areas.
Is onsite parking available?
Yes, onsite parking is available for residents.
Do you offer EV charging stations?
No, EV charging stations are not currently available.
Is bike storage available?
Yes, bike storage is available.
How does package delivery work?
We utilize Fetch Package Delivery Service for secure package management and delivery.
Do you host resident events and community activities?
Yes, resident events and community activities are hosted occasionally throughout the year.
Is guest parking available?
Yes, guest parking is available.
How do guests access the building?
Guests must contact either the resident or the leasing office for building access.
Do you offer a guest suite for overnight visitors?
No, we do not currently offer a guest suite.
Is the apartment community accessible for individuals with disabilities?
Yes. Our property features accessible ramps at both the front and rear entrances.
Are common areas and amenities ADA accessible?
Yes, all common areas and amenities are accessible.
Do you provide accessible parking spaces?
Yes, accessible parking spaces are available.
Are pets allowed?
Yes, pets are welcome in our community.
What dog breeds are restricted?
Restricted breeds include:
- Pit Bull Terrier
- Staffordshire Terrier
- Rottweiler
- Doberman Pinscher
- Chow Chow
- Presa Canario
- Akita
How many pets are allowed per apartment?
A maximum of two pets per apartment home is permitted.
Are service animals allowed?
Yes, service animals are always welcome.
What pet amenities are available?
Residents and their pets can enjoy our onsite dog park.
Is there a pet deposit or monthly pet rent?
- Pet Deposit: None
- One-Time Pet Fee: $300 per pet
- Monthly Pet Rent: $25 per pet
What neighborhood is the community located in?
Our apartments are located in the prestigious River Oaks neighborhood of Houston, Texas.
What shopping, dining, and grocery stores are nearby?
Nearby destinations include:
- Whole Foods Market
- H-E-B
- Kroger
- Costco
- Highland Village Shopping Center
What schools serve this community?
The property is zoned to:
- River Oaks Elementary School
- Lanier Middle School
- Lamar High School
What universities are located nearby?
The University of St. Thomas is conveniently located nearby.
How close is public transportation?
The nearest public transportation stop is approximately 0.5 miles away.
How do I pay rent online?
Residents can pay rent through:
- The Loft Living App
- The Resident Portal on our website
How do I renew my lease?
Lease renewals can be completed online through the resident portal.
How do I submit a maintenance request?
Maintenance requests can be submitted through:
- The resident portal
- Phone
- In-person office visit
Is there an online resident portal?
Yes, residents have access to the Loft Living Resident Portal.
Do residents receive partner discounts or exclusive perks?
No, partner perks and discounts are not currently offered.
Do you offer coworking spaces or services for remote workers?
No, we do not currently offer services specifically designed for remote workers.